Telecom Auditing
Meet your corporate responsibility with a telecom audit
A Telecom Audit is important because it is the first step you can take to lower your monthly telecom and datacom bills. Once an audit is completed and the carrier notified of overcharges, savings can begin immediately.
Do You Need a Telecom Audit?
Are your telecom bills too high? The answer is probably yes. Some experts claim that there is an extremely high error rate in telecommunications billing. This means for every ten invoices you receive, there could be an error on 8 of them. MyWorkplace has found that roughly 30% of those errors are significant enough to be worth fixing. Here are just a few things that can go wrong: calls may not be billed at the proper rate, fees can be assessed for unnecessary services, and all of your lines may not be routed to your selected long distance carrier. We have found many organizations are paying for expensive services they didn't use; others discovered they were paying too much because they never negotiated or re-negotiated their contract. The worse part: many of these overcharges go on indefinitely, if they are not identified and corrected. Because the stakes are so high, and the task of performing an audit so specialized, it makes good business sense to have an experienced telecom consultant like MyWorkplace conduct your telecom audit.
MyWorkplace Performs Comprehensive Telecom Audits
MyWorkplace performs comprehensive audits in which the focus is on an average month's billing (the study month) for all telecommunications services.
Our Audits Include:
- local
- long distance
- 800 services (toll free)
- wireless
- teleconference
- Internet access lines
It may also include data networks, frame relay, MPLS, or Private Line services, and charges for telephone and equipment maintenance.
Our experts, with extensive billing and contract experience, examine your bills and provide recommendations for savings. MyWorkplace also looks for past billing errors, particularly in the tax area, and works with the carriers to get you refunds and/or credits. Some MyWorkplace clients prefer to have MyWorkplace deal directly with the carrier to make sure that the billing errors are corrected and reflected accurately in ongoing bills. It is important to note that MyWorkplace does not recommend changing carriers or reducing quality in order to reduce monthly bills. All savings will be realized for the same quality of service.